Seyyede Faride Hadavi; Abolfazl Farahani; Hamid Seifi
Volume 14, Issue 29 , December 2015, , Pages 215-229
Abstract
The study is to investigate the parameters of a comprehensive quality management in wrestling Federation. Total Quality Management includes all elements of organization and resources to achieve quality and meet customer needs and interests of employees. The aim of this study in terms of quantity and ...
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The study is to investigate the parameters of a comprehensive quality management in wrestling Federation. Total Quality Management includes all elements of organization and resources to achieve quality and meet customer needs and interests of employees. The aim of this study in terms of quantity and in terms of implementation of applied research to collect data from the type of research method - an analysis of aspects of the survey.
Subjects after determining the total number of people working in the field of study (380 cases, according to the Federation Secretariat), 157 elite experts formed randomly. To answer the research question, the measuring tool (questionnaire), which includes eight components of total quality management (based on exploratory factor analysis), was used.
The results showed that the structure has been defined for total quality management 64/41% of the total variance and variance percentages for each of the eight factors in order to support senior management (5/51), customer relationship (5/29), supplier relationship Recent (3/22), HRM (3/02), the behavior of staff (2/69), process design (2/68), production processes (2/48) and quality assurance (2/07).
Also according to the indicators and outputs LISREL software can be fairly said that the data are consistent of a model and the proposed indices indicated that the overall model is a good one.
Finally, it seems far from achieving the quality and effectiveness altogether with sports, education, management experience related to the field of work, job stability, according to the dynamism and change, systematic organization, based on individual work, attention to the comments and decisions employees, continuous evaluation and other factors that can be found in dynamic and advanced organizations, are the important quality factors in Iranian Wrestling Federation
